New MA law Bans Renter‑Paid Broker Fees

Massachusetts Shifts the Burden: New Law Eliminates Renter-Paid Broker Fees

In a significant move to reduce housing costs and promote transparency, Massachusetts has passed a new rental law that reshapes how broker fees are handled in the residential leasing process. New MA law Bans Renter‑Paid Broker Fees A Landmark Rental Law Takes Effect August 1, 2025, renters in the state will no longer be obligated to pay broker fees—unless they’ve hired the broker themselves. This new law comes on the heals of other MA legislation with the new MA home inspection law.

What the Law Does

The law introduces a simple but powerful rule: whoever hires the broker pays the broker. Traditionally, landlords would enlist real estate agents to help fill vacancies—but the cost of that service was often passed onto the tenant. Now, that practice is no longer allowed unless the renter explicitly chooses to work with a broker to find housing.

This change targets one of the most burdensome and confusing parts of the rental process—steep broker fees that could cost renters up to one full month’s rent, often due upfront along with first month’s rent, last month’s rent, and a security deposit. For tenants already stretching to afford move-in costs, the reform is a welcome relief.

How It Works

Under the new law:

• If a landlord or property manager hires a broker, they must pay the broker fee.

• If a renter voluntarily hires a broker, they are responsible for the fee—but only in that scenario.

• Brokers and landlords are prohibited from shifting this fee back to tenants through indirect charges or misleading practices.

This law does not ban the use of real estate brokers, nor does it prevent tenants from hiring one if they wish. What it does is ensure that renters are only charged when they receive a service they specifically asked for.

Implications for Renters and Landlords

For renters, the most immediate benefit is financial. Eliminating the automatic broker fee removes a substantial up-front cost and can make moving more accessible, especially for lower-income households or those moving on short notice.

Landlords, on the other hand, will now face a choice. If they want professional help marketing a unit or screening tenants, they’ll need to account for that expense themselves. Some may choose to absorb the cost, while others may attempt to adjust rent prices to compensate over time.

What Could Change

The law is expected to increase transparency in lease transactions and promote fairer cost distribution. However, some concerns remain:

• Rent increases could be used to recoup broker expenses.

• New types of fees might emerge under different names.

• Tenant confusion may persist if enforcement and education are weak.

Despite these concerns, the overall effect is likely to be a more renter-friendly leasing environment—at least in the early stages.

Support for Reform

• Advocates at Greater Boston Legal Services (GBLS) and the Massachusetts Law Reform Institute (MLRI) hailed the change as a major victory, removing unjust financial burdens from renters. mlri.org

• Gov. Maura Healey championed the measure as part of her FY 2026 budget, calling broker fees “unfair” and noting renters shouldn’t pay for services they didn’t request.Mass.gov

• Zillow and other housing advocacy groups expressed their support, citing the disproportionate cash burdens on tenants that could be alleviated.Mass.gov

✅ Key Takeaways

Bottom Line

Massachusetts’ new renter-paid broker fee ban is a meaningful reform to lighten the financial load on renters and correct a longstanding imbalance in rental practices. However, its ultimate success depends on careful implementation and vigilance—both to prevent hidden cost-shifting and to push broader rental protections forward. The new MA law Bans Renter‑Paid Broker Fees A Landmark Rental Law Takes Effect August 1, 2025

Looking Forward

This new regulation marks a step toward rebalancing the Massachusetts rental market, which has long favored property owners and intermediaries. While it won’t solve broader issues like rising rents or housing supply shortages, it does target a key friction point in the leasing process.

As the law takes effect, renters should remain aware of their rights, ask who hired any broker involved, and push back on illegal or hidden fees. Meanwhile, landlords and brokers will need to adjust their business models to meet the new standard of fairness and clarity that Massachusetts now demands.